Privacy Policy – Gym Beast Mobile App

Last Updated: June 7, 2025
Effective Date: June 7, 2025

Welcome to Gym Beast. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our mobile application (“App”), website, or any services provided by Gym Beast, whether online or offline.

By accessing or using our services, you agree to the practices described in this policy.

1. Developer & Contact Information

This App is operated by Gym Beast, a fitness platform based in Indore, India.

• Business Name: Gym Beast
• Email: gymbeast.indore@gmail.com
• Phone Number: +91 9993100682
• Office Address: 1st Floor, Plot No 19-A, Shri Ramesh Avenue, Near Apna Sweets, Silicon City, Indore – 452012, India

You may use the above contact details to reach us regarding any privacy-related queries or to exercise your rights under applicable privacy laws.

2. Data We Collect

We collect different types of data to provide you with a smooth and personalized experience. This includes:

a) Personal Information

• Full Name – To identify you for memberships, bookings, and communication.
• Phone Number – For OTP verification, customer service, and alerts.
• Email Address – To send receipts, updates, marketing (if opted in), and support.
• Date of Birth – To ensure age-appropriate membership and eligibility.
• Gender (optional) – For analytics and tailored fitness recommendations.
• Emergency Contact Details – For safety and assistance in emergencies.

b) Account Information

• Username and Password – If you register an account. Stored securely using encryption.
• Profile Data – Including your uploaded profile picture, preferences, fitness goals, and activity logs.

c) Payment Information

• We collect payment method (e.g., UPI, credit/debit cards, wallets), but we do not store your card or bank details. All transactions are handled by secure, PCI-compliant third-party gateways such as Razorpay or Google Pay.

d) Device and Technical Information

• Device type and model
• Operating system and version
• App version and install source
• Unique device identifiers (e.g., Android Advertising ID)
• IP address, browser type, and usage session details

This data helps us troubleshoot issues, detect fraud, and improve our services.

e) Location Data (optional)

If you allow location access, we may collect your approximate or precise location:

• To enable GPS-based check-ins
• To show nearby Gym Beast branches

You can enable or disable location services through your device settings.

f) Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Functional performance (e.g., remembering logins)
• Analytics (e.g., Google Firebase) to understand usage patterns
• Marketing (e.g., Facebook Pixel) to show relevant ads

You may manage your cookie preferences via your browser settings.

3. How We Use Your Information

We use your data responsibly for the following purposes:

• Service Delivery: To create and manage your Gym Beast account, process transactions, manage gym memberships, allow class bookings, and enable app features.
• Customer Support: To respond to inquiries, help you troubleshoot issues, and offer technical assistance.
• Marketing & Notifications: To send you promotional messages, newsletters, and workout tips (if you’ve opted in).
• App Optimization: To analyze user behavior, fix bugs, and improve app performance and user experience.
• Compliance & Safety: To meet legal obligations, enforce policies, and detect or prevent fraud, abuse, or harm.

We will never use your personal information without lawful basis and always honor your data privacy rights.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your data only in the following scenarios:

a) With Trusted Third Parties

• Payment Processors: e.g., Razorpay, Google Pay – to complete transactions
• Logistics Partners: For merchandise delivery or equipment shipping
• CRM & Support Tools: For managing support tickets and communications
• Analytics Services: e.g., Google Firebase – to analyze app performance and crashes

All third-party service providers are required to adhere to strict data protection agreements and are not allowed to use your information for their own purposes.

b) With Legal Authorities

We may disclose your data if required by law, court order, or government request, or to:

• Comply with legal obligations
• Enforce our terms and policies
• Prevent or respond to fraud, abuse, or threats to public safety

5. Security of Your Information

We take your data security seriously. Measures we use include:

• SSL/TLS Encryption for secure data transmission
• Secure Servers & Firewalls for data storage
• Encrypted Passwords and user authentication
• Regular Security Audits and vulnerability testing
• Access Controls to limit data access to authorized personnel only

No method of data transmission or storage is 100% secure, but we continually work to enhance our protections.

6. Your Rights and Choices

Depending on your region (e.g., EU, California, Brazil), you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal information
• Restriction: Limit how we process your data
• Objection: Withdraw consent or opt out of marketing
• Portability: Request data in a machine-readable format

To exercise any of these rights, contact:
📧 gymbeast.indore@gmail.com

We will respond to verified requests within legally required timelines.

7. Data Retention

We retain your data only as long as necessary to:

• Provide services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Afterward, your personal data is securely deleted or anonymized.

8. Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect data from minors. If we discover that a child under 16 has submitted personal data without verified parental consent, we will delete it promptly.

9. Third-Party SDKs and Integrations

Our app may include third-party SDKs such as:

• Google Firebase (Analytics & Crash Reporting)
• Razorpay (Payments)
• Facebook SDK (Marketing & Login)

These SDKs may collect user or device data as necessary to perform their functions. We only use SDKs that are compliant with Google Play’s User Data Policy and applicable laws.

10. International Users & Legal Compliance

Gym Beast is available globally. By using the app, you acknowledge that:

• Your data may be transferred to, stored, and processed in countries like India.
• We comply with international privacy laws including:
  • GDPR (European Union)
  • CCPA (California)
  • LGPD (Brazil)

Users from these regions have the right to access, modify, or request deletion of their data. We respect and respond to data protection requests as required by applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Legal changes
• App feature updates
• Feedback from users or regulators

When we update this policy, we will revise the “Last Updated” date. For major changes, we may notify you in-app or via email.

12. Accessing This Privacy Policy

You can access this Privacy Policy at any time:

• From within the app (Menu > Settings > Privacy Policy)
• On our website:
  🌐 https://gymbeast.in/privacy-policy
• On our Google Play Store listing

13. Contact Us

If you have any questions, feedback, or wish to file a privacy-related request, please contact us:

Gym Beast
📧 Email: gymbeast.indore@gmail.com
📞 Phone: +91 9993100682
📍 Address: 1st Floor, Plot No 19-A, Shri Ramesh Avenue, Near Apna Sweets, Silicon City, Indore – 452012, India

✅ This Privacy Policy has been written to comply with:

• Google Play Developer Policy & User Data Policy
• The Data Safety section requirements
• Global regulations including GDPR, CCPA, and LGPD